CLINICIAN REFOCUS FRAMEWORK©
SACRED VOCATION
SPEAKING
CAREER COACHING
HOSPITAL OPERATIONS
Innovative strategies for compassionate and effective healthcare leadership
MC Health Care Consulting LLC is dedicated to transforming healthcare leadership by offering specialized consulting services to hospital executives, clinicians and nurse leaders. With a commitment to fostering inclusivity and leadership excellence, we provide a wide range of services designed to help you thrive.
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At the heart of MC Health Care Consulting are the Clinician Refocus Framework© and Sacred Vocation Program. These services empower all healthcare workers to reconnect with their passion and purpose while getting more time back at the bedside in direct patient care. By providing strategic guidance and personalized support, we help healthcare executives strengthen their leadership capabilities, improve organizational outcomes and foster environments where leaders and their teams can flourish. MC Health Care Consulting is your partner in driving meaningful change and building resilient, empowered healthcare teams.
"Being a nurse in a U.S. hospital today means you spend most of your time fighting for a spare second to ease human suffering. That's why I help healthcare leaders reclaim their passion, thrive in their careers, and make a lasting impact. Because when nurses flourish, they bring healing and hope to those who need it most."
- Dr. Megan Carter
WORK WITH ME
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Shared GovernanceTop models for development Role of the leader in meetings Closing the loop: did we complete it? Strategic planning Leveraging report outs from other committees
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Accountability/Just CultureCreate an individualized script to have accountability conversations Utilize Just Culture Algorithm with case studies to prepare for real world situations Practice crucial conversation skills
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Nurse ManagersWorkload optimization: example Plates: how to know what's on them Are we all clear on our priorities? Development and support Bullying Onboarding
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MeetingsTop tactics to use time better Assigning roles Clarifying deliverables (3 W's) Capturing minutes: using AI Driving action Getting to consensus Could this meeting have been an email?
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Nursing Services/SNLsLeading a diverse workforce (generational differences) Staffing challenges CNO/ACNO as advocate Financial acumen Working with non-clinical exec's Executive presence Peer support/mentors Time/calendar management
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MentoringPilot programs/outcomes Role of mentor Role of mentee Structured approach options Topics to focus on Tools to develop conversations Setting meeting cadences Literature (what does the evidence say?)
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Healthcare Leader Calendar ManagementReduce and/or eliminate calendar barriers to give leaders more time to innovate, engage directly with their teams and drive outcomes
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Communication StrategiesSelecting which updates to send Creative examples of keeping thousands up to date Staying in tune with frontline: open door, coffee, etc. Leader rounding New technology to use Generational differences Best practice examples
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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Career Coaching for NursesThe 1:1 Career Coaching program is designed for nurses, nurse leaders and nurse entrepreneurs who want to advance their careers, but may struggle with networking, career progression or starting their own business. Through personalized coaching, I provide professional guidance and mentoring tailored to your specific goals. Apply for coaching
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Speaking & Podcast InterviewsLearn more about Dr. Megan Carter and book her for your podcast to hear engaging, insightful discussions on healthcare workforce trends, leadership and self-empowerment. With over 18 years of healthcare leadership experience, Megan delivers dynamic presentations tailored to both virtual and in-person audiences across healthcare, business and wellness. Schedule Dr. Megan Carter
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The Sacred Vocation ProgramThe Sacred Vocation Program helps healthcare workers combat compassion fatigue and burnout by reconnecting with their sense of purpose. Ideal for retention and re-engagement, this five-session program offers a safe, confidential space for professionals to explore personal experiences and rediscover empowerment in their roles, fostering a deeper connection to their "why" and reigniting their passion for patient care. Start the Program
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Simplify to AmplifyDr. Carter brings extensive expertise in helping leaders create new calendar norms to give them back time to engage with leadership best practices, engage with their teams and drive outcomes. Known for her meeting optimization techniques, Dr. Carter can help you as a busy leader work smarter, not harder. As an experienced Nurse Executive she has proven success in optimizing nursing department operations. With a deep understanding of hospital workflows and process improvements, she offers strategic guidance to enhance clinical service lines and operational efficiency. Learn more
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The Clinician Refocus Framework©The Clinician Refocus Framework© helps nurses, physicians and hospital leaders streamline tasks and reclaim time for direct patient care by addressing overwhelming workloads and interruptions. Dr. Carter facilitates team training, using time-motion observations and frontline engagement to create tailored solutions, improving patient care and enhancing safety and quality metrics. Learn more about the Framework
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Measured Results and Continuous ImprovementThe results speak for themselves: higher patient satisfaction, improved care quality, greater job satisfaction among staff, reduced turnover and decreased turnover over time. This framework is not just a quick fix; it's a sustainable solution for long-term success.
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Frontline Engagement and BrainstormingI facilitate brainstorming sessions with your frontline staff to develop actionable solutions to reduce wasted time and interruptions. This collaborative process ensures the interventions are practical and relevant to your team's daily experience.
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Time Motion ObservationsI will train your team how to shadow clinicians over several shifts, capturing real-time data on their tasks and how much time is spent on each activity. This data provides crucial insights into inefficiencies that impact patient care and clinician workflow.
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Baseline Data AnalysisAfter gathering the initial data gathered by your group, I'll present it to your team, highlighting areas where time is wasted. This is the foundation for brainstorming solutions tailored to your department's needs.
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Solution ImplementationYour team will implement the agreed-upon interventions for two weeks, allowing time for the new processes to take effect. This hands-on approach empowers your staff to take control of their workflow improvements.
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Post-Intervention Time Motion StudyYour trained team will repeat the same-time motion observations to assess how much wasted time has been removed (typically 1-3 hours). These improvements are reinvested in bedside patient care, leading to safer and more effective treatment.
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Who is this program for?The Sacred Vocation Program is for healthcare professionals who feel disconnected from the purpose and passion that once fueled their careers. It’s ideal for those experiencing compassion fatigue, burnout or a diminished sense of fulfillment in their roles. Whether you're a nurse, physician or allied health professional, this program offers a supportive path to rediscovering the deeper "why" behind your work, empowering you to reignite your commitment to compassionate care and reconnect with the impact you make every day.
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Can I take it online or in person?The program is intended for in person participation. The cohorts are up to 12 participants and in order to ensure confidentiality and an environment of psychological safety, we meet in person at the organization's designated location.
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What is the Sacred Vocation program?The Sacred Vocation Program is a transformative experience for healthcare workers facing compassion fatigue and burnout, designed to help them reconnect with the deeper meaning in their work. Through five engaging sessions—focusing on discovering meaning, identifying healing and harmful interactions, creating coping strategies, and crafting a personal Sacred Vocation Oath—participants rediscover joy and fulfillment in their roles. The program concludes with a graduation ceremony where graduates recite their oath before their leaders, gaining recognition within the organization for their commitment to purposeful, compassionate care.
Meet Dr. Megan Carter
As an experienced Nurse Executive turned Consultant, I empower hospital executives and nurse leaders to heal broken healthcare processes. With 17 years of experience as a hospital and nurse executive across the U.S., I developed the Clinician Refocus Framework© to address work overload and facilitate the Sacred Vocation program to combat burnout and reconnect healthcare professionals with the meaning in their work.
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I’ve led dozens of nursing departments as well as large cardiovascular, stroke, orthopedic and critical-care service lines and guided hospitals in achieving disease-specific accreditations. A proud Duke DNP graduate and current AONL Nurse Executive Fellow, I’m passionate about improving clinician wellbeing and patient care. Let’s work together to heal this broken healthcare system in the US!
"Megan possesses remarkable leadership qualities, including integrity, empathy, and resilience. Her ability to inspire and empower others is truly exceptional as she has been a major influence in my career growth."
Allison Steen, MSN,RN,NE-BC
"Dr. Carter's impact on my professional journey has been profound. Her blend of strategic thinking, creativity, and genuine care for her team creates an environment where individuals and organizations can flourish."
Denis Brajkovic
"Dr. Carter is unbelievably capable of successfully completing any task at hand all while maintaining respect and dignity of those that she is collaborating with. She should be considered a role model for women in any leadership capacity."
Teresa Friddell, MSN, APRN, FNP-C
Speaking & Podcast Interviews
Learn more about Dr. Megan Carter and book her for your podcast to hear engaging, insightful discussions on healthcare workforce trends, leadership and self-empowerment. With over 18 years of healthcare leadership experience, Megan delivers dynamic presentations tailored to both virtual and in-person audiences across healthcare, business and wellness.
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